Privacy Policy

Effective date: 1 Jan 2026

At Ticli Blaxland Lawyers & Conveyancing (TBLaw), we respect your privacy and are committed to protecting your personal information in accordance with Australian privacy law and our legal obligations.

This policy explains what information we collect, how we use it, and how we keep it secure.

What we collect

We collect personal information to provide legal services and respond to enquiries, including:

• Your name, contact details, and preferred communication method

• Information about your legal needs or interests

• Any documents or files you provide to us

• Details from our contact forms, newsletter signups, or bookings

• Information required to deliver services through third-party platforms (e.g. conveyancing, identity verification, e-signatures)

We also collect limited website usage data to enhance your experience. You can manage cookies in your browser settings.

How we use your information

We use your information to:

• Respond to your enquiry

• Provide legal advice and services

• Send requested resources or updates (such as our Hypotheticals newsletter)

• Schedule appointments

• Meet our legal and regulatory obligations

• Deliver our services via secure platforms for settlements, document sharing, or communications

We do not sell or trade your personal information.

Working with trusted providers

Like most modern law firms, we use third-party software to deliver legal services efficiently and securely. This includes:

• Electronic conveyancing platforms

• Document signing and file storage tools

• Appointment scheduling and email communications

We choose providers that meet strong security and confidentiality standards. Your data is accessed only to support your legal matter.

We have a duty to protect your confidentiality

As lawyers, we are bound by strict professional rules. All communication with you is confidential, including:

• Any personal, legal, or financial details you share

• All legal advice and documentation for your matter

• Any communication via phone, email, or online tools

We protect your information both because the law requires it and because trust is at the heart of what we do.

Your rights

You can:

• Request access or update the information we hold about you

• Request correction of inaccurate or outdated information

• Unsubscribe from our newsletter at any time using the link included in each email

Do you have questions or concerns?

If you have concerns about how your personal information is being handled, please contact us.
We take privacy seriously and will respond promptly and respectfully.

Ticli Blaxland Lawyers & Conveyancing
45 Grafton Street
Coffs Harbour NSW 2450
(02) 6648 7487
[email protected]